Privacy and Cookie Policy

Use of personal data and security

Personal information covers any information that can be used to identify an individual, including first and last name, age, gender, personal or work address, email address or other contact information.

Both in connection with your use of our website, but also in connection with your inquiries and subscriptions to newsletters, etc., we collect and process a number of such information.

We respect all requests for confidentiality of personal information submitted online and we are aware of the need for appropriate protection and proper handling of all personal information that we receive.

Personal data is used only for the purpose for which it is provided, including to ensure that we can perform our services for you. The information is also used for statistical purposes.

By using this website, you agree that we process your personal data in accordance with this privacy policy.

We have taken technical and organisational measures to prevent your information being accidentally or unlawfully deleted, published, lost, impaired or brought to the knowledge of unauthorised persons, misused or otherwise processed in violation of the law.

If you do not agree to our privacy policy, please refrain from using our website.

Our collection and processing of personal data

You can usually access the website without telling us who you are or providing personal information about yourself. However, we need certain personal data in order to serve you and/or provide news and other services to you.

We collect and process the following information about you:

Personal data you provide in connection with registration for the newsletter;
Personal data you provide in connection with an enquiry;
Personal data you provide in connection with a complaint or feedback;

We collect only the information necessary to provide the service you request (e.g. name, email or telephone number). We do not collect any personally identifiable information from third parties about the visitors.

The personal data collected is stored on servers at Amazon, Ireland. Some personal data are managed by a third party (data processor) that processes personal data on our behalf in accordance with this Privacy Policy and applicable data protection legislation.

The information is stored for the period permitted by law and we delete it when it is no longer necessary. The period depends on the nature of the information and the background of the storage. Therefore, it is not possible to specify a general timeframe for when information is deleted.

Disclosure of information

Personal data provided on this website will only be disclosed to:

Internal departments of the company;
Selected and trusted third parties who use your personal data for the purpose of delivering goods or services that you have ordered;
Abuse records under applicable law if a customer engages in abuse or fraud against us.

In order to further develop and improve our website, we keep statistics on how visitors use the site. The statistics are used only in summary form, for example to see which pages and browsers our visitors use the most.

We use Google Analytics to collect visitor statistics and in this connection disclose IP addresses to Google Analytics.

Google may disclose the information to third parties, where required by law, or to third parties who perform tasks for them.

See the privacy policy for Google Analytics here.

If you wish to access the information registered about you with us, please contact us at info@ke-fibertec.dk. If incorrect data has been recorded or if you have other objections, you can contact us at the same place. For more information about your rights, see below.

If you want to complain about our processing of your personal data, you also have the option of contacting us directly to Data Inspectorate.

Cookie Policy

We use cookies on ke-fibertec.com in order to provide the best possible service to the users of our website.

A cookie is a data file that a website stores on your IT equipment. We use Google Analytics for this. The purpose is to recognize the IT equipment and thus observe how you use the website. Today, almost all websites use cookies, as this is often necessary in order to provide a good service.

We use the following types of cookies on our website:

First party cookies

First-party cookies that expire when you close your Internet browser. This type of cookie aims to recognise your IT equipment, remember your language choice, record the time you spend on the website, manage graphics and identify your queries when you navigate around ke-fibertec.com

Persistent cookies

For this purpose, persistent cookies are used, which are stored for up to two years. They record the number of times you have visited the website, length of stay, choice of language, and how you access the website and whether you are a repeat user of the website.

Google Analytics Cookies

Google Analytics cookies are used to collect visitor statistics. These cookies collect information about your use of the website, including your IP address. You can opt-out of cookies from Google Analytics here.

Marketing cookies

Marketing cookies are used to track your browsing and reading habits, with the aim of showing you targeted marketing content in, for example, ad banners. These cookies collect data that may include personally identifiable information. Any information stored with the use of these cookies may be shared with third parties.

If you do not want to accept cookies, you can set your browser to reject the use of cookies via the following links:

Flash cookies
Internet Explorer
Microsoft Edge
Google Chrome

The above information is provided in accordance with the Notice on information and consent requirements for storing and accessing information in end-user terminal equipment.

Link to guidance
Link to Announcement

If the above cookie policy raises any questions, please feel free to contact us at info@ke-fibertec.dk.

Your rights

The personal data we process belong to the data subject. Therefore, by nature, the data subject also has certain rights. These rights are set out in Chapter 3 of the Regulation.

Below is an overview of these rights, which you always have as a data subject.

1.1 Obligation to provide information

In connection with the collection of personal data, we, as the data controller, must inform the data subject of a number of information. Please refer to sections 3.3 and 3.4.

1.2 Right of access

As a data subject, you have the right to obtain confirmation from us as to whether personal data concerning you are being processed and, where applicable, access to the personal data and the following information:

(a) the purposes of the processing;

(b) the categories of personal data concerned;

(c) the recipients or categories of recipients to whom the personal data are or will be disclosed, in particular recipients in third countries or international organisations;

(d) where possible, the envisaged period for which the personal data will be stored or, if this is not possible, the criteria used to determine that period;

(e) the right to request from the controller rectification or erasure of personal data or restriction of processing of personal data relating to the data subject or to object to such processing;

(f) the right to lodge a complaint with a supervisory authority;

(g) any available information on the origin of the personal data, if it is not collected from the data subject;

(h) the existence of automated decisions, including profiling, as referred to in Article 22 (1) and (4), and at least meaningful information on the logic thereof and the significance and expected consequences of such processing for the data subject.

Where the personal data are transferred to a third country or an international organisation, the data subject shall have the right to be informed of the safeguards required under Article 46 in connection with the transfer.

We will provide you with a copy of the personal data we process about you if you request it, as long as the copy does not infringe on the rights and freedoms of others.

For the provision of additional copies, we charge a reasonable fee based on the administrative costs.

Unless otherwise requested, the information will be provided in a commonly used electronic form.

1.3 Rectification

If we have recorded incorrect information about you, you have the right to have it corrected.

You also have the right - taking into account the purposes of the processing - to have incomplete personal data completed. This can be done, for example, by submitting a supplementary declaration.

1.4 Right to be forgotten

You have the right to have your personal data erased and we have an obligation to delete your personal data without undue delay, if one of the following applies:

(a) the personal data are no longer necessary to fulfil the purposes for which they were collected or otherwise processed.

b) You withdraw the consent that is the basis for the processing and there is no other legal basis for the processing.

(c) You object to the processing pursuant to Article 21 (1) and there are no legitimate grounds for the processing that precede the objection, or you object to the processing pursuant to Article 21 (2).

d) the personal data have been processed unlawfully.

e) The personal data must be deleted in order to comply with a legal obligation under Union law or the national law of the Member States to which we are subject.

(f) the personal data have been collected in connection with the provision of information society services referred to in Article 8 (1).

If we have disclosed the personal data and we are obliged to delete the personal data, then taking into account the technology available and the costs of implementation, we will take reasonable measures, including technical measures, to notify the data controllers who process the personal data that you have requested those data controllers to delete all links to or copies or reproductions of the personal data in question.

However, the above shall not apply to the extent that treatment is necessary:

(a) to exercise the right to freedom of expression and information;

(b) to comply with a legal obligation requiring processing under Union or national law of the Member States to which we are subject, or to perform a task in the public interest or within the exercise of public authority entrusted to the controller;

(c) for reasons of public interest in the field of public health in accordance with Article 9 (2) (h) and (i) and Article 9 (3);

(d) for archival purposes in the public interest, for scientific or historical research purposes or for statistical purposes in accordance with Article 89 (1), to the extent that the right referred to in paragraph 1 is likely to make it impossible or seriously impede the fulfilment of such processing; or

(e) for legal claims to be established, asserted or defended.

1.5 Restriction of treatment

You have the right to restrict our processing of your information if one of the following applies:

a) the accuracy of the personal data is disputed by you, for the period until we have had the opportunity to establish whether the personal data are correct;

b) the processing is unlawful and you object to the erasure of the personal data and instead request that its use be restricted;

c) We no longer need the personal data for processing, but they are necessary for a legal claim to be established, asserted or defended

d) You have objected to the processing pursuant to Article 21 (1) during the period while checking whether our legitimate interests take precedence over your legitimate interests.

If processing has been restricted as a result of the above, such personal data, other than storage, may only be processed with your consent or for the purpose of establishing, asserting or defending a legal claim, or for the protection of another natural or legal person or for the sake of the important social interests of the Union or of a Member State.

If you have obtained a restriction of processing, then you will be notified by us before the restriction of processing is lifted.

1.6 Obligation to notify in connection with deletion or rectification

We will notify each recipient to whom your personal data has been disclosed of any rectification or erasure of the personal data or restriction of processing carried out in accordance with sections 7.3, 7.4 or 7.5 unless this proves impossible or is disproportionately difficult.

We will inform you about these recipients if you so request.

1.7 Data portability

You have the right to receive, in a structured, commonly used and machine-readable format, personal data about yourself that you have provided to us. You also have the right to transmit this information to another controller without hindrance from us when:

a) the processing is based on your consent, or on our contract and

(b) the processing is carried out automatically.

When you exercise your right to data portability in accordance with the above, you have the right to have the personal data transmitted directly from us to someone else, if technically possible.

This right does not affect the right to be forgotten.

This right to data portability does not apply to processing that is necessary for the performance of a task in the public interest or which falls within the scope of the exercise of public authority that we have been assigned.

This right to data portability must also not infringe on the rights or freedoms of others.

1.8 Right to object

You have the right at any time, for reasons relating to your particular situation, to object to the processing of your personal data based on Article 6 (1) (e) on public interest or (f) on our legitimate interest, including profiling based on these provisions.

If you object, we may no longer process the personal data unless we demonstrate compelling legitimate grounds for the processing that override your interests, rights and freedoms, or the processing is necessary for legal claims to be established, asserted or defended.

If you object to our processing for direct marketing purposes, the personal data may no longer be processed for this purpose.

At the latest at the time of the first communication with you, you must be expressly made aware of the above right, and information about this must be communicated clearly and separately from all other information.

If your personal data is processed for scientific or historical research purposes or statistical purposes in accordance with Article 89 (1) of the Regulation, you have the right to object, on grounds relating to your particular situation, to the processing of your personal data, unless the processing is necessary for the performance of a task in the public interest.

1.9 Automated decisions, including profiling

You have the right not to be subject to a decision based solely on automated processing, including profiling, which has legal effect or similarly significantly affects you

However, this shall not apply if the decision:

(a) is necessary for the conclusion or performance of a contract between the data subject and a controller;

(b) is governed by Union or national law of the Member States to which we are subject, which also provides for appropriate measures to protect your rights and freedoms and legitimate interests; or

c) is based on your express consent.

Where we apply automated decisions in the cases referred to in (b) and (c), we will take appropriate measures to protect your rights and freedoms and legitimate interests, at least your right to human intervention on our part, to express your views and to contest the decision.

The automated decisions shall not be based on sensitive personal data unless Article 9 (2) (a) or (g) of the Regulation applies and appropriate measures are in place to protect your rights and freedoms and legitimate interests.

1.10 Limitations

EU or Danish law to which we or the data processor are subject may, by legislative measures, limit the scope of the obligations and rights referred to in Section 7, insofar as the provisions herein correspond to the rights and obligations set out in this Title, where such restriction respects the essential content of fundamental rights and freedoms and is a necessary and proportionate measure in a democratic society in the interests of:

(a) State security;

b) the defense

(d) the prevention, investigation, detection or prosecution of criminal offences or the enforcement of criminal penalties, including protection against and prevention of threats to public safety;

(e) other important objectives relating to the protection of the general public interests of the Union or of a Member State, in particular the essential economic or financial interests of the Union or of a Member State, including monetary, budgetary and fiscal matters, public health and social security;

(f) the protection of judicial independence and judicial proceedings;

(g) prevention, investigation, detection and prosecution of breaches of ethical rules for regulated professions;

(h) control, supervisory or regulatory functions, including tasks of a temporary nature linked to the exercise of public authority in the cases referred to in Article 23 (1) (a) to (e) and (g) of the Regulation;

(i) the protection of the rights and freedoms of the data subject or of others;

(j) enforcement of civil claims.

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