KE Fibertec is ISO 9001 certified which is a strategic
management system to monitor the quality of all internal processes.
Our goal is to deliver high quality products and services as agreed
with the customer.
We take pride in working honestly and keeping reliability towards
our customers, suppliers and colleagues.
Your time is valuable, and we understand the importance of
delivering on time. 99.0% of our orders are delivered at the
Any errors will be corrected immediately. Our report system
identifies and implements actions necessary to obtain continuous
In 2013 we registered a drop in the number of customer complaints
to a historic low of 46 (59 in 2012). This number should be
compared against a delivery of approx. 6,000 orders
in 2013 and the fact that we introduced a new ERP system from
1st of January 2013. Customer complaints costs came to
0.17% of the 2013 turnover (2012 level).